Pre-Sale Information

RACKMASK partners with ZIMI, utilizing their manufacturing for all masks. Our models offer identical protection to their ZIMI counterparts.

Key Notes:

Product Structure:
- Most RACKMASK masks sold are filters only (frame not included).
- The 9541H (M size) trial pack (sold individually) includes a frame.
Frame Installation:→ Watch the tutorial: https://x.com/RackMask/status/1908515100136259594
Available Models:
- KN100: 9233H (M size)
- KN95: 8210 (L size), 9541 (M size), 7711 (S size), 95SH (XXS size)
Account Registration:
- Use a valid email address. If no confirmation email arrives, try an alternate address.
- RACKMASK emails are only sent for registrations and order updates. Check your spam folder if missing, and whitelist @rackmask.com.
Shipping Policy:
- We deliver to most regions in Europe, North America, and Oceania.
- Orders are capped at ≤8 items per shipment (limits vary by country) to ensure safe transit.
- If shipping fees don’t display:→ Reduce item quantity until rates appear.
  → For single-item orders with no rates, contact us to explore shipping options.
Packaging:
- Each mask is individually sealed.
- Shipments use reinforced cartons + waterproof inner bags—masks remain protected even if the outer box is damaged.